Thanks for shopping at kolleksiz.
 If you are not entirely satisfied with your purchase, we're here to help.

Refunds

You may request for a full refund if kolleksiz is unable to fulfil delivery at the maximum of 12 weeks. 

Payment will be fully refunded within 14 working days.

• Damage Item(s) : We are not liable for the loss of or damage to any goods during courier delivery to your doorstep. 

NOTE : PRE-DELIVERY INSPECTION WILL BE DONE TO ENSURE ALL ITEMS ARE IN GREAT CONDITIONS. 

Contact Us
 If you have any questions on how to return your item to us, contact us.